Customer reviews of Hanworth Autos
At Hanworth Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 225 customer reviews
By J A on 02 June 2019 | Purchase not verified
Went to buy a Toyota RAV4 , called twice to confirm that I am coming and was told still available , I got there after 1 hour and half but the car was sold to another customer in front of my eyes ! Asked him why and he said this customer called him yesterday and came from Bristol !! He could have call me and ask not to come. I was so upset but the dealer offered me other cars with a good discount .. I was not interested in any other car so he paid £20 to cover the cost of travelling to his place .. if you are coming to this place make sure you call 4 times and not only 2 times as it’s not enough . Also it’s a good idea to pay small deposit .
Brilliant service from friendly genuine people
By Matt T on 20 May 2019 | Purchase not verified
Couldn’t have been more helpful and really great communication. Looked after from start to finish and even covered my cab fare from the train station as I travelled down. I’d use again without a doubt.
Customer service fantastic and trustworthy
By Micky J on 15 May 2019 | Purchase not verified
I had never bought a used car from a dealer before and being a natural born stress head who worries about everything it was quite a daunting thing to do but I took the plunge and I couldn't have chosen a better dealers. I couldn't get straight to the dealership because of work commitments but they let me pay a small deposit to hold the car for me untill I could get to them and look at it. With my worrying head on all I was thinking was things like "will they sell it before I get there" etc etc but they were true to their word and even removed the advert....worrying over. Unfortunately because of a mess up with my insurance quotes and not knowing I would lose all my no claims bonuses because I hadn't had a policy for over 2 years the price I was originally quoted quadrupled meaning it just wasn't possible to purchase the car.......The guys at Hanworth did all they could to help and they refunded my deposit within 30 minutes of me telling them the bad news. Fantastic customer service.
Lied to and no paperwork
By Hannah C on 13 April 2019 | Purchase not verified
Called up and spoke to the owner who gave details of a car which was priced very low details of service being due in Feb 2020 along with mot, on arrival car was not on site and he was on his way back from doing Mot which rand alarm bells as still had 10months left. After a test drive spoke again and asked about a mark on alloys he said they have just been refurbished and his brother must of done it when asked will it be fixed he said no. When questioned regarding the service paper work it wasn't there as previous owner didnt give it to him, then asked for second key and he says there is only one again very strange. We then checked on government site to see if mot had been carried out it said may 2019 so he lied about just having it done and also about it being due in Feb 2020.
Easy value for money
By Ben L on 05 April 2019 | Purchase not verified
Great lads. Very quick transaction and gave an amazing deal. Would deal with again anytime soon
Very pleased with everything
By Jon F on 01 April 2019 | Purchase not verified
Bought a lovely scirocco from them gave me a good price for my part ex very pleased with the service
BMW 7 series
By Bills H on 31 March 2019 | Purchase not verified
The best service in particular from salesman who's described the car for me. After two weeks two lights came up. They repaired it quickly with no hassle. I already recommended this showroom to my colleague who's looking for a used car.
Good company to work with
By Rah D on 05 February 2019 | Purchase not verified
Good and trustworthy company to work with .i bought the car and I'm so happy with service and backups.
Highly recommend Hanworth Motors
By Charlotte B on 28 January 2019 | Purchase not verified
Buying a car from Hanworth Motors was hassle free, they take pride in offering great customer service. Any questions I have had since purchasing my car have been answered promptly.
Do not buy from here
By Michael J on 28 December 2018 | Purchase not verified
Do not buy from this dealer. Car purchased 14 Oct and I notified him of a fault 24 Oct. He said that the warranty would cover it (£500 max claim) the car is still in the garage and it is looking like the engine is a total loss. Called the dealer and he said it was not his problem and he was no longer trading. LIES!!! £10000 for a car that is a total loss after 3 months.
- 020 89896383
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|Monday||10:00 - 18:00|
|Tuesday||10:00 - 18:00|
|Wednesday||10:00 - 18:00|
|Thursday||10:00 - 18:00|
|Friday||10:00 - 18:00|
|Saturday||10:00 - 18:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.